Terms of Service

Last Updated: November 2025

1. Agreement to Terms

By accessing and using the NuBalance website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you should not use our website.

2. Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to use the website:

  • In any way that violates any applicable national or international law or regulation
  • To transmit any unsolicited or unauthorized advertising or promotional material
  • To impersonate or attempt to impersonate NuBalance, our employees, or other users
  • To engage in any conduct that restricts or inhibits anyone's use of the website
  • To introduce viruses, trojans, or other harmful material

User Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Product Information

The information provided on our website about vitamins, supplements, and body care products is for informational purposes only. While we strive to ensure accuracy, we make no representations or warranties about:

  • The completeness, accuracy, or reliability of product information
  • The suitability of any product for your specific needs
  • Specific health outcomes or benefits from using our products

All products are dietary supplements and body care items intended to support general wellness. Please read our Health Disclaimer for important information.

4. Orders and Payments

When you place an order through our website or contact forms, you are making an offer to purchase products. We reserve the right to accept or decline any order for any reason. If we decline your order after payment has been processed, we will refund the full amount.

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

5. Intellectual Property Rights

Unless otherwise indicated, the website and all content, including text, graphics, logos, images, and software, are the property of NuBalance and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our prior written permission.

6. User-Generated Content

If you submit any content to our website, including reviews, comments, or feedback, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content.

You represent and warrant that any content you submit:

  • Is accurate and not misleading
  • Does not violate any third-party rights
  • Does not contain defamatory or offensive material
  • Complies with all applicable laws and regulations

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.

8. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the website will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NUBALANCE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless NuBalance and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

  • Your access to or use of the website
  • Your violation of these Terms of Service
  • Your violation of any third-party rights

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

13. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on the website, constitute the entire agreement between you and NuBalance regarding your use of the website.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

NuBalance
22 Duke Street
Darlington DL3 7RX
United Kingdom
Phone: +44 1325 495 780
Email: [email protected]